Privacy Policy
I take your privacy seriously. This policy explains how I collect, store and use your personal information when you engage with my psychotherapy services.
Who I am
I am Susan Lee, a UKCP-registered psychotherapist in private practice based in London.
What information I collect
When you contact me, I may collect:
- Your name and contact details (phone, email).
- Information you choose to share about your reasons for seeking therapy.
- Brief notes about our sessions.
Why I collect this information
I collect and store information in order to:
- Contact you about appointments.
- Provide psychotherapy in a safe, consistent way.
- Keep brief, accurate records of our work (a professional requirement).
How your information is stored
- Records are kept securely and are not shared with third parties.
- Electronic data is password-protected.
- Paper records (if any) are stored securely.
How long I keep your information
- Notes are kept for up to 7 years after therapy ends (as recommended for psychotherapists), after which they are securely destroyed.
Confidentiality and limits
- All sessions are confidential.
- The only exceptions are rare situations where I am required by law to share information, or if I believe there is a serious risk of harm to yourself or others.
- I discuss my work in professional supervision, but clients are not identifiable in this process.
Your rights
Under UK data protection law (GDPR), you have the right to:
- Access the personal data I hold about you.
- Request corrections if data is inaccurate.
- Request deletion of your data (in some circumstances).
- Withdraw consent for how I use your data.
Contact
If you have any questions about this privacy policy or how your information is handled, please contact me directly at: sleeldn@gmail.com
If you are not satisfied with how your data is handled, you have the right to raise a concern with the Information Commissioner’s Office (ICO) in the UK.
